Subis Foods App Privacy Policy 

This Privacy Policy described applies to Subis Food Services and Marketing Pvt. Ltd. online and applications owned and operated by Subis Food Services and Marketing Pvt. Ltd. ("Subis Foods", "we," "our," "us"). It describes how we may collect, use, and disclose personal information of visitors who access or interact with our mobile application (“App”) or our websites that link to this Privacy Policy, as well as other personal information about our customers. It also describes your rights and choices regarding our use and sharing of your information, including how you can access and update such information. By using our Services or otherwise providing personal information to us, you consent to the collection, use, disclosure and other handling of personal information as described in this Privacy Policy.

 

INFORMATION COLLECTION
INFORMATION YOU PROVIDE

When you visit or interact with the services, Subis Foods may obtain certain personal information from you, such as:

  • Names, postal addresses, contact numbers, and email addresses;

  • Date of birth and gender;

  • Passwords and other information for authentication and account access.

  • Information about your orders and food choices.

  •  Credit/debit card number(s) and account information, including associated billing address(es) and expiration date(s);

  • Information provided via surveys, and/or other marketing research efforts;

  • Employer and/or other company affiliations (e.g., employer names, titles, work addresses, and other contact information);

  • Precise location;

  • Your interests, favorites and preferences.

  • Email and other voluntary communications - You may also choose to communicate with us through email, via the Web Sites, via the Applications (including through voice ordering services, or through other means. Such communications may be in connection with our customer service efforts, your questions, or for other purposes. We collect the information in these communications, and such information may include information that personally identifies you.

If you choose to voluntarily disclose other information when using the Web Sites or Applications that we do not request, and, in such instances, you are solely responsible for such information provided. 

If you present someone else’s personal information to us (e.g., someone else’s contact information), you depict that you are authorized to provide this information to us.

 

 

USE AND DISCLOSURE

USE OF INFORMATION

We may use personal information we obtain about you to:

  • aid and customize your user experience and improve the services;

  • organize statistical analysis of the content, layout, and features of the services for our marketing purposes;

  • communicate with you regarding our services;

  • respond to your requests or inquiries;

  • register you for accounts on the services;

  • to inform you about any changes to our sites or mobile app

  • register you for our email and postal mailing lists or for promotions or offers conducted in connection with the services;

  • respond to job inquiries and job applications submitted by you;

  • send marketing information to you, such as promotional offers or information about new product offerings, programs, or special deals tailored for you;

  • provide location services;

  • prevent, investigate, identify, stop, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.

 

By using our online site and mobile app, you agree to the terms of this Privacy Policy. Whenever you submit information via this site and app, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.

THIRD PARTY DISCLOSURE

Subis Foods may share statistics and personal information between themselves and with institutions that are related to Subis Foods. Personal information that you submit to Subis Foods may be disclosed to a third party: such as our suppliers and our payment partners. We are obliged to share your personal information under following circumstances: 

  • If you have provided your express consent to share the information.

  • If Subis Foods are required or authorized by law to disclose the information.

  • While placing our information from our app, your details will be passed on to Esewa, who receive your account details for internet order payment. Esewa is a secure internet payment gateway that secures your personal information during transmission. See: www.esewa.com.np for further details.

ACCESS, ACCURACY AND SECURITY

Subis Foods will take reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date. You can access and request correction of any personal information concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us. Subis Foods will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

SENSITIVE INFORMATION

Subis Foods will not collect, use or disclose sensitive information except with your specific consent.

CHANGES

If this Privacy Policy is changed, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on Sept 15, 2020.